1. Information We Collect
PhotonicFlow collects information to provide better services to our clients and prospects. We collect information in the following ways:
Information You Provide
- Contact information (name, email, phone number, company)
- Business information and requirements
- Communication preferences
- Payment and billing information
Information We Collect Automatically
- Website usage data and analytics
- IP addresses and device information
- Browser type and operating system
- Referral sources and page interactions
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our lead generation services
- Communicating with you about our services
- Processing payments and managing accounts
- Analyzing website usage and optimizing user experience
- Complying with legal obligations
- Preventing fraud and ensuring security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
4. Lead Data Protection
For leads generated through our services:
- All lead data is verified and validated before delivery
- Lead information is shared only with the purchasing client
- We maintain strict data security protocols
- Lead data is not used for any other purposes without consent
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
- Incident response procedures
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and operations
Contact information is typically retained for 7 years after the last interaction, unless you request earlier deletion.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your information
- Restriction: Request limitation of processing in certain circumstances
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide targeted advertising (with your consent)
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: